The best answers site
Lots of small things add up to the best imaginable hotel stay. A glass of wine for the late arrival after a very long drive. Someone in the elevator lobby to make sure the key card-operated elevator experience works smoothly. Advice on less expensive alternatives to the hotel valet parking. Never making you feel like you’re asking for too much, and dealing with complaints rapidly and throughly. looking really glad to see us . And of course the goldfish.